Welcome to BarkLoyal. By using our website or placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.
Product Availability
All products are subject to availability. BarkLoyal reserves the right to change product details, prices, or offers at any time without prior notice.
Order Accuracy
Customers are responsible for providing accurate information during checkout. BarkLoyal is not liable for delays or losses caused by incorrect order or shipping details.
Payments
All prices are listed in USD. We currently accept secure payments via: Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Discover, and Diners Club. All transactions are processed safely through our verified payment partners, including PayPlus and PayPal, ensuring encrypted and PCI DSS–compliant processing. Apple Pay and Google Pay are available at the final payment step under "Credit card or alternative payments."
Order Cancellations
Orders can be cancelled at any time before they are fulfilled and shipped. Once shipped, orders cannot be changed or cancelled. Please contact our support team promptly for assistance.
Shipping and Delivery
Delivery times vary by destination, product type, and carrier. We are not responsible for customs delays, courier issues, or other external factors beyond our control. Full details are available in our Shipping & Delivery Policy.
Returns and Refunds
Returns are accepted in accordance with our Returns & Refunds Policy.
Returned products must be unused, in their original packaging, and within the specified return period.
Liability
BarkLoyal is not responsible for damages, losses, or delays beyond its control. Products are intended for responsible pet owners. Always consult a veterinarian when in doubt.
Privacy & Data Protection
Your personal information is processed securely and in accordance with our Privacy Policy.
We use encrypted and PCI DSS–compliant systems to ensure all payment and customer data remain fully protected.
Intellectual Property
All content, images, and branding are the exclusive property of BarkLoyal. Reproduction or use without written consent is prohibited.
Governing Law
Any disputes will be resolved in good faith. BarkLoyal reserves the right to seek resolution through the courts of Tel Aviv, Israel, where permitted by applicable law.
Contact Us
For questions regarding these Terms & Conditions, please contact us at:
BarkLoyal
Address: 1178 Broadway, 3rd Floor #4207 , New York, NY 10001, United States
Email: support@barkloyal.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST.
Last Updated: 01 July 2026