At BarkLoyal, your dog’s safety and comfort always come first.
Please read the following disclaimer carefully before using any of our collars, harnesses, wheelchairs, or wearable accessories.
Please read the following disclaimer carefully before using any of our collars, harnesses, wheelchairs, or wearable accessories.
Important Notice
No accessory is indestructible. It is the customer’s responsibility to choose the correct size, inspect products regularly, and use them as intended.
BarkLoyal is not liable for any damage or injury caused by misuse, incorrect sizing, or failure to follow usage instructions.
Sizing Guidance
- Always measure your dog’s neck and chest before purchasing.
- Harnesses and collars should fit snugly but comfortably , not too tight or too loose.
- Products returned due to incorrect sizing will follow our Return & Refund Policy.
Care Instructions
- Hand wash accessories in cold or lukewarm water.
- Do not machine wash or expose to heat, as this may damage plastic parts or fabric.
- Air dry flat and avoid harsh detergents or bleach.
Warranty Limitations
- We do not offer replacements for damage caused by chewing, pulling, or misuse.
- Accessories are designed for everyday walks and comfort, not for intensive training or off-leash control.
- Any defective item must be reported within 7 days of delivery for review and resolution.
For any questions about sizing, use, or care, our support team is here to help:
- Email: support@barkloyal.com
- or via the Chat on our store.
Effective Date: 21 October 2025