At BarkLoyal, we are dedicated to delivering your order quickly, safely, and reliably, with full transparency at every stage.
This policy explains how we process, ship, and deliver your orders worldwide.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed on weekends or holidays are processed on the next business day.
A confirmation email will be sent once your order has shipped.
Shipping Locations
We currently ship to:
- United States
- Canada
- United Kingdom
- Germany
- France
- Israel
* More countries may be added in the future.
Shipping Costs
- Free shipping is available for all orders over $69.
- For orders under $69, shipping costs are calculated at checkout.
Estimated Delivery Times
- USA & Canada: 5–18 business days
- UK & Western Europ: 5–15 business days
- Israel: 7–18 business days
* Please note that delays may occur due to customs clearance, courier issues, or seasonal demand.
Tracking & Notifications
Once your order is shipped, you will receive a confirmation email containing a tracking number.
You can monitor your order’s progress using the tracking link provided in the email or directly through the live chat on our store for real-time updates and assistance.
Customs, Duties & Taxes
Certain countries may charge import duties or customs fees. These charges are the responsibility of the customer unless otherwise stated.
BarkLoyal is not responsible for any delays or additional costs caused by customs clearance.
Address Accuracy
Please verify that your shipping information is accurate before placing your order.
We cannot be held responsible for delayed or lost deliveries due to incorrect or incomplete addresses.
Lost or Damaged Packages
If your order arrives damaged or fails to arrive within 20 business days of your shipping confirmation, please contact our support team immediately.
We will coordinate with the carrier to investigate and resolve the issue.
Order Modifications & Cancellations
Orders can be modified or cancelled within 2 hours of purchase, provided they have not yet been processed.
Once shipped, orders cannot be changed or cancelled.
Contact
For any inquiries related to shipping or delivery, please contact our support team:
Email: support@barkloyal.com
Effective Date: 21 October 2025